March 16, 2020
To our Clients and Friends,
Skypass Travel has activated its Business Continuity plan in accordance with both National and Local government directives regarding COVID-19. Throughout this period, our primary objective is for the well-being of our employees and the customers we serve. Please rest assured that we will remain operational 24/7 throughout this period to serve your immediate and long term travel service needs.
Airlines have announced reduced flight schedules due to government restrictions in many countries and reduced demand. Generally, US citizens and US permanent residents (Green Card holders) as well as their families are allowed entry into the US from all points however, there is a requirement to enter the US at certain airports. Restrictions on other persons wishing to enter the US may include quarantine requirements, and denial of entry for persons that have recently been in certain countries. The situation continues to change constantly as the pandemic evolves. Our Team is abreast of these restrictions as they are made available and implemented by border authorities and our airline partners. Please continue to reach out to your Skypass Travel Consultant for assistance with changes and new bookings.
There are currently no restrictions for travel within the US. However, as is the case on international flights, travelers displaying any COVID-19 symptoms or awaiting results of a COVID-19 test are restricted from flights. Also, certain cities and regions may declare “Shelter in place” orders impacting movement.
We encourage all travelers and staff to follow best practices as communicated by WHO, CDC, and NIH authorities. The following links provide a valuable resource of information:
UN World Health Organization (WHO): https://www.who.int/emergencies/diseases/novel-coronavirus-2019
CDC – Centers for Disease Control & Prevention (USA): https://www.cdc.gov/coronavirus/2019-nCoV/index.html
NIH – National Institutes of Health (USA): https://www.nih.gov/health-information/coronavirus
We are committed to keeping our Team members and their families safe. US and local authorities have recommended use of social distancing best practices. Effective immediately, Skypass Team members will be working remotely with full access to all required systems for the next two weeks. We have also activated enhanced cleaning protocols at all touchpoints throughout our facilities. Our customers can confidently continue to reach out to us by phone and email during this period without interruption.
Thank you for your business and understanding during this time. Please don’t hesitate to reach out to us for assistance. We look forward to being of service in the days and months ahead.
CEO and President